Project Title:
Advanced Communication in KOHA ILS
Synopsis
Advanced Communication in KOHA ILS
Synopsis
The aim of the project “Advanced Communication in KOHA ILS” is to communicate with the library members using advanced communicative features like e-mail and SMS.
The objectives of this project
- SMS & E-mail Alerts
- Alerting the customers regarding their due dates, fines, renewal dates.
- Alerts for both account renewal as well as book renewal through SMS and E-mail.
- Renewals of book can be done through SMS.
- Managing Purchase suggestion
- Purchase suggestion is an option given to the customer to suggest the library to buy the books which are not available in the library.
- When customer suggests a particular item (book) and if the suggestion is valid, then we will accept that suggestion. After accepting the suggestion, the customer must be intimated that his/her suggestion was accepted. The intimation is done through automatically through e-mail. Any unwanted or spam purchase suggestions must be deleted.
- If we want to know any further clarifications from customers regarding their purchase suggestion, we will e-mail the customer directly requesting for further clarification. The e-mail must be sent from the staff login itself. We need to provide the appropriate form in staff login. The reply from the customer should have also been received.